Last Updated: December 2025
This Privacy Policy explains how Brotherstrading.com collects, uses, discloses, and protects your personal information when you visit our website or use our services.
By accessing or using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please discontinue using our website and services.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
When you place an order, register on our site, or contact us, we may collect:
-
Name
-
Email address
-
Phone number
-
Billing and shipping address
-
Payment details (processed securely through third-party processors)
b) Non-Personal Information
We also collect data automatically such as:
-
IP address
-
Browser type
-
Device information
-
Pages visited
-
Cookies and usage data
This information helps us improve website performance and user experience.
2. How We Use Your Information
We may use your information for the following purposes:
-
To process and fulfill your orders
-
To provide customer service and support
-
To send order confirmations, updates, or service notifications
-
To improve our website, services, and user experience
-
To prevent fraudulent activities
-
To comply with legal obligations
-
To send optional promotional emails (you may unsubscribe anytime)
3. Sharing of Information
We do not sell or trade your personal information.
However, we may share information with trusted third parties only when necessary:
a) Service Providers
Such as:
-
Payment gateways
-
Delivery partners
-
Web hosting providers
-
Marketing & analytics tools
These parties are required to protect your data.
b) Legal Requirements
We may disclose your information if required:
-
To comply with law, regulation, or legal process
-
To protect our rights or prevent fraud
4. Cookies and Tracking Technologies
Our website uses cookies to:
-
Enhance site functionality
-
Store user preferences
-
Analyze website performance
-
Improve marketing and user experience
You may disable cookies from your browser settings, but doing so may affect certain functionalities of the site.
5. Data Protection & Security
We take reasonable security measures to protect your personal data.
-
Sensitive information (like credit card details) is encrypted during transmission.
-
Only authorized personnel access your data.
However, no method of electronic storage or transmission is 100% secure. You use our service at your own risk.
6. Third-Party Links
Our website may contain links to third-party sites.
We are not responsible for the privacy practices or content of those websites.
We recommend reviewing their privacy policies before interacting with them.
7. Children’s Privacy
We do not knowingly collect personal information from children under the age of 18.
If you believe a minor has provided us information, please contact us immediately.
8. Your Rights & Choices
Depending on your region, you may have the right to:
-
Access your personal data
-
Request corrections
-
Request deletion of your data
-
Opt out of marketing communications
-
Restrict certain data uses
To exercise any rights, contact us using the details below.
9. Data Retention
We retain your personal information only as long as necessary for:
-
Order processing
-
Legal or accounting requirements
-
To resolve disputes
After that, your data is securely deleted.
10. Changes to This Privacy Policy
We may update this Privacy Policy occasionally.
Any changes will be posted on this page with an updated “Last Updated” date.
Continued use of our website after changes indicates acceptance of the revised policy.
11. Contact Information
For questions regarding this Privacy Policy or to request data changes, contact us:
Email: info@brotherstrading.com.bd
Call Center Hotline: +8801723789889
Website: www.brotherstrading.com