Terms & Conditions

Last Updated: December 2025

These Terms & Conditions govern access to and use of the website, services, and products offered by Brotherstrading.com. All Users and Customers accessing any part of this website agree to the Terms & Conditions listed below.


1. Website Usage

All Users and Customers accessing Brotherstrading.com agree to comply with applicable laws, follow website rules, and avoid any activity that harms the platform, content, or system.

Unauthorized access attempts, fraudulent actions, misuse of features, or disruption of website operations are strictly prohibited.


2. Product Information

Brotherstrading.com provides product descriptions, images, prices, and availability details for informational purposes.

  • Product details may be updated or modified without prior notice.

  • Minor variations may occur between product images and actual products.

  • Errors in pricing, descriptions, or availability may occur, and Brotherstrading.com reserves full authority to correct such errors at any time.


3. Orders & Payments

All orders placed on Brotherstrading.com remain subject to acceptance, product availability, and successful payment completion.

Order cancellation may occur due to:

  • Pricing errors

  • Stock unavailability

  • System or technical issues

  • Suspected fraudulent activity

If an order is canceled after payment, a full refund will be issued based on the Refund Policy.


4. Shipping & Delivery

Shipping timelines depend on courier services, delivery location, and product type.
Delivery delays caused by courier companies or external factors are beyond the control of Brotherstrading.com.

Accurate shipping information must be provided during checkout to avoid delivery failure.

A separate Shipping Policy may provide additional details if required.


5. Returns & Refunds

Returns, replacements, and refunds follow the official Refund Policy of Brotherstrading.com.

Customers placing an order acknowledge and accept all conditions outlined in the Refund Policy.


6. User Accounts

If account creation is available on Brotherstrading.com:

  • All Users must provide correct and updated information.

  • Account security, login credentials, and activity remain the responsibility of the account holder.

  • Any suspicious activity may result in account suspension or termination.


7. Privacy & Data Protection

All data collection, usage, and protection procedures follow the official Privacy Policy of Brotherstrading.com.

Personal information submitted on the website is handled in accordance with applicable data protection laws.


8. Intellectual Property Rights

All content appearing on Brotherstrading.com, including:

  • Text

  • Images

  • Graphics

  • Logos

  • Product content

  • Website design

remains the exclusive intellectual property of Brotherstrading.com and licensed partners.

Reproduction, distribution, modification, or reuse of content without written authorization is strictly prohibited.


9. Prohibited Activities

The following actions are strictly prohibited on Brotherstrading.com:

  • Fraudulent transactions

  • Distribution of harmful software (viruses, malware, scripts, bots)

  • Data scraping or automated extraction

  • Interference with website functionality

  • Misuse of intellectual property

  • False claims or abusive behavior toward services or support teams

Violations may result in access restrictions or legal action.


10. Third-Party Links

Brotherstrading.com may include links to external websites for informational or service-related purposes.

The platform is not responsible for:

  • Third-party content

  • Privacy practices

  • Product claims

  • Policies or actions of those websites

Users should review third-party policies before engaging with external platforms.


11. Limitation of Liability

Brotherstrading.com is not responsible for:

  • Indirect or consequential losses

  • Loss of profit, revenue, or business opportunity

  • System errors, interruptions, or security breaches

  • Delays caused by external service providers

Use of the website is at the risk of all Users and Customers.


12. Indemnification

All Users and Customers agree to indemnify and hold Brotherstrading.com harmless from claims, damages, losses, liabilities, or disputes resulting from misuse of the website, violation of Terms, or misuse of purchased products.


13. Modifications to Terms

Brotherstrading.com may update or modify these Terms & Conditions at any time.
Continued access to the website after updates constitutes acceptance of the revised Terms.


14. Governing Law

All policies and Terms & Conditions of Brotherstrading.com are governed by the laws of Bangladesh.
Any disputes will be resolved in accordance with Bangladeshi legal procedures.


15. Contact Information

For inquiries related to Terms & Conditions:

📧 Email: info@brotherstrading.com.bd
📞 Hotline: +8801723789889
🌐 Website: Brotherstrading.com